Banbridge District Council is committed to promoting a culture of continuous improvement. To this end, it has worked hard and still doing so in order to maintain and introduce the following internationally recognised quality standards:
Investor in People
Banbridge District Council was awarded the prestigious Investors in People (IIP) Standard for the whole organisation in July 2003. This achievement highlighted the Councilís commitment to adopting good communication practices and developing the potential of its workforce. It was a great triumph for all the employees, management and councillors as it marked the culmination of two years' hard work for the Employee Development Project Team. During the rigorous IiP assessment, the Council was scored against twelve indicators as evidence of its commitment to the Standard. The Council scored highly in all twelve indicators and achieved the highest possible rating in ten of these. The Council is audited every three years to ensure it is continuing to follow best practice in people management.
Investor in People Health and Wellbeing Good Practice Award
Following assessment in December 2010 Banbridge District Council was also awarded the Investor in People Health and Wellbeing Good Practice Award which confirms the Council's committment to supporting the health and wellbeing of all employees and recognition of the importance of worklife balance.
The Environmental Health Department of Banbridge District Council has shown its commitment to delivering a higher standard of service to its customers by achieving the prestigious ISO 9001:2000 quality accreditation in November 2002. This achievement was all the more remarkable as it was realised through partnership working with the Environmental Health Departments of the four neighbouring Councils of Armagh, Dungannon, Newry and Mourne and Craigavon and the Southern Group Environmental Health Committee. This is the first time in the whole of the UK that six public sector organisations have teamed up to work together on the introduction of a quality management system. The ISO standard provides eight key principles for improvement across any organisation including customer focus, continual improvement, leadership and involvement of people amongst others. The Councilís Environmental Health Department along with its partners will be audited annually by National Quality Assurance. The Environmental Health Department is responsible for promoting and monitoring consumer safety, food safety, health and safety, environmental protection, public health/housing, licensing/regulatory services and dog control.
Banbridge District Council is one of nine councils in Northern Ireland/Ireland who in March 2005 became committed to improving their environmental performance. Under the guidance of the new STEM Project (Sustainable Together through Environmental Management), Banbridge District Council is working towards implementing the internationally recognised environmental standard ISO 14001:2004. This environmental standard is to be introduced into Technical Services and Environmental Health. ISO 14001 will provide Banbridge District Council with a clear and coherent framework by which they can demonstrate a formal approach to environmental management. It is anticipated that the process will take up to one year to complete.